Our Property Management Process
Step 5 - Tenant Support
We make renting easy
Tenant support is fundamental pillar of our property management process.
Learn more about our tenant support options below.
1. Tenant Services Coordinator
Tenants have a dedicated point of contact who they can send inquiries and concerns to. They are also provided with our 24/7 after-hour emergency maintenance phone number in case of emergencies. With these two systems in place, tenants can call or email at anytime.
2. Tenant Portal
All Tenants are given online portal access to pay rent and submit maintenance requests with ease.
3. Lease Enforcement
If Tenants violate their lease terms, we swiftly take action and follow up to ensure the tenants are back in compliance as soon as possible.
4. Lease Modification Requests
From roommate changes to adding pets to installing an electric vehicle charger, we handle all lease modification requests and advise you on your landlord rights and restrictions around the request.