Our Property Management Process
Step 6 - Property Maintenance
Protecting and maintaining your biggest asset
We take all necessary precautions and best practices to ensure your property
remains in good condition throughout the tenancy.
1. Maintenance Troubleshooting
Over our 15+ years in business, we've found that many maintenance requests can be reduced to troubleshooting with our tenants. We make every best effort to handle the issue without incurring extra costs.
2. Maintenance Techs & Vendor Dispatch
When a maintenance request does require a service call or vendor, we use our high quality extensive network of trusted vendors to get the job done.
3. Owner Approvals
All non-emergency work over $500 will receive your approval.
4. Repair Invoicing and Photos
Vendors swiftly send their invoices for work performed and we ask for photos of their completed work.
5. Emergency Maintenance
Tenants can call our 24/7 emergency maintenance line (859) 756-0106, ext. 3 so Vendors and maintenance techs can be contacted 24/7 to quickly address the issue.